FAQs
We understand that hiring a contractor involves a significant investment of both time and money. Over our 18 years in business, we have heard just about every question imaginable from homeowners across Buffalo, NY and surrounding areas. Below, we have compiled the most common questions we receive at M&A Contracting to help you make an informed decision about your next project. Whether you are planning a roof replacement, siding installation, or other exterior improvement, these answers should give you a clear picture of how we operate and what sets us apart.
We specialize in residential contracting services including roofing, siding, gutters, and other exterior home improvements. Our team works with a wide range of materials and product lines, and as an Owens Corning Preferred Contractor, we have access to some of the highest-quality roofing systems available on the market today. This designation is not handed out lightly and reflects our commitment to professional installation standards and ongoing training.
Homeowners in Amherst, Eggertsville, Buffalo, Cheektowaga, Williamsville, Kenmore, & Depew, NY frequently call us for storm damage repairs, full roof replacements, vinyl and fiber cement siding projects, and gutter installations. Each project receives the same level of attention regardless of size, because we believe every job is an opportunity to demonstrate our dedication to quality and customer satisfaction.
Yes. One of the things that distinguishes M&A Contracting from many other contractors is that the owner is on site at every job. This is not a policy we adopted recently. It has been our standard practice since day one. When the owner is present, decisions get made faster, communication stays clear, and the quality of workmanship remains consistent from start to finish.
Beyond the owner’s presence, we look over all our work before considering any project complete. Our inspection process involves checking every detail against the original scope of work, ensuring materials were installed according to manufacturer specifications, and confirming that the job site is clean and orderly before we leave. This hands-on approach has been a cornerstone of how we operate for nearly two decades.
We give fair prices for our customers, and transparency is a core part of our process. When we provide an estimate, we break down costs so you understand exactly what you are paying for. There are no hidden fees or surprise charges after the work begins. We believe that integrity means being upfront about costs from the very beginning.
We also understand that home improvement projects can strain a budget. That is why we will help finance if we need to. We work with homeowners to find payment solutions that make their projects feasible without compromising on quality. If financing is something you need to explore, simply ask during your consultation and we will walk you through the available options.
Every project follows a structured process designed to minimize disruption and maximize results. Here is a general overview of what to expect:
- Initial Consultation and Inspection. We visit your property to assess the scope of work, take measurements, and discuss your goals and preferences in detail
- Detailed Estimate. You receive a written estimate that outlines materials, labor, timeline, and total cost with no ambiguity
- Material Selection and Ordering. We help you choose the right products for your home and budget, then coordinate delivery around the scheduled start date
- Project Execution. Our crew arrives on time, the owner is on site to supervise, and work proceeds according to the agreed-upon plan
- Final Walkthrough and Cleanup. We inspect every aspect of the completed project with you and make sure the property is left in excellent condition
Most roofing projects are completed within one to three days depending on complexity, weather conditions, and the size of the home. Siding and larger-scale projects may take longer, and we always communicate realistic timelines upfront.
Absolutely. We regularly assist homeowners in Amherst, Eggertsville, Buffalo, Cheektowaga, Williamsville, Kenmore, & Depew, NY who have experienced storm damage or other insured events. We can help document damage, provide detailed estimates for insurance adjusters, and coordinate the repair process so that it aligns with your claim. Our experience navigating the insurance process helps reduce stress during what is often an overwhelming time for homeowners.
With 18 years of experience, a commitment to integrity, and a hands-on approach that includes owner supervision at every job site, we have built a reputation that speaks for itself. We focus on quality and customer satisfaction because we know that our reputation depends on every single project we complete. When you work with us, you are not just hiring a contractor. You are partnering with a team that genuinely cares about the outcome of your home improvement investment.